Q. When do I have to cancel a tennis court to avoid a late cancellation fee?

A. Except for a court reserved on the same day, all courts must be cancelled 48 hours in advance. If a court is cancelled late and staff is able to resell it, the late cancellation fee (court fee) will be waived. For racquetball or handball, all reservations mst be cancelled 6 hours in advance to avoid a late cancellation fee. For more information, visit Operations and Procedures Page (PDF).

Q. What is court card?

A. A Court Card (or Count Down) is pre-paid court time. They may be purchased in increments between $20 and $200. They make it easier on members by not having to write a check each time or carry the cash.

Q. Where do I get a key for back doors?

A. Just ask at the front desk and there is a $5.00 deposit fee.

Q. Can I reserve a court online?

A. Not yet. We plan to add online court reservation on our website soon.

Q. Darn! I have to cancel my membership - what do I need to do?

A. We always regret to hear this and hope that sometime in the future, you will be able to come back. Please write the club a note either on the statement you just received or send us an email at this link provided. State that you need to cancel your membership effective ____. If possible, we would appreciate hearing your reason. For those members on payroll deduction, staff will send Boeing's dues cancellation form but for all others, this is all you need to do. If you expect a deposit or refund, please provide us an address where you would like the check sent.

Q. I don't know what my rating is. When can I get rated?

A. Members may receive a club rating one of two ways:
1. Quarterly our Head Pro Allan Overland holds a rating session. The rating clinics are in conjunction with quarterly sign-ups for leagues. The rating takes about 30 minutes and is free of charge. Look for information in the newsletter or posted at the club. 2. The last Saturday of the month is generally when the monthly social is held. At each social, time is devoted to those who need a club rating.

Q. Why are dues the same for one single (adult) person using the Club as they are for potentially five or more (2 parents and 3 kids) using it?

A. Compared to other clubs that have significantly higher monthly dues that include court time, BETC's philosophy has been to offer more economical monthly dues and members are charged for only the court fees they utilize. Subsequently, the more members within a family the more user fees they pay.

Q. What is Block Time?

A. Block time is at least 12 weeks of prepaid court time during non prime time hours. Block times may be for singles or doubles play and all participants must be members. They are granted at the disgression of the Manager and once scheduled, a member or group must plan on supporting that time frame yearround.

Any more questions? Please send your questions from this page.